Filing a Grievance
If you are taking classes through Penn State World Campus and have a formal complaint about your experience, you have the following options:
- Contact the Middle States Commission on Higher Education, Penn State's regional accrediting agency.
- Learn more about the SARA student complaint process.
- Contact the Pennsylvania Department of Higher Education.
- If you or your family member is a Tuition Assistance (TA) or Military Spouse Career Advancement Accounts (MyCAA) Scholarship Recipient, you are encouraged to submit feedback using the Postsecondary Education Complaint System sponsored by the Department of Defense. GI Bill® recipients can submit feedback using the VA GI Bill Feedback System. Feedback from federal financial aid recipients can be sent to [email protected].
Out of State Complaints
If you live outside of Pennsylvania, you can file a complaint in the state where you reside. View state agency information for your state or territory in the following list.
Alabama - Alaska - Arizona - Arkansas - California - Colorado - Connecticut - Delaware - District of Columbia - Florida - Georgia - Hawaii - Idaho - Illinois - Indiana - Iowa - Kansas - Kentucky - Louisiana - Maine - Maryland - Massachusetts - Michigan - Minnesota - Mississippi - Missouri - Montana - Nebraska - Nevada - New Hampshire - New Jersey - New Mexico - New York - North Carolina - North Dakota - Ohio - Oklahoma - Oregon - Pennsylvania - Puerto Rico - Rhode Island - South Carolina - South Dakota - Tennessee - Texas - Utah - Vermont - Virginia - Washington - West Virginia - Wisconsin - Wyoming
Alabama
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Alabama SARA Portal Agency
Alaska
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Alaska SARA Portal Agency
Arizona
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Arizona SARA Portal Agency
Arkansas
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Arkansas SARA Portal Agency
California
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
State of California Department of Consumer Affairs
or call toll free 833-942-1120
Colorado
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Colorado SARA Portal Agency
Connecticut
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Connecticut SARA Portal Agency
Delaware
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Delaware SARA Portal Agency
District of Columbia
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – District of Columbia SARA Portal Agency
Florida
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Florida SARA Portal Agency
Georgia
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Georgia SARA Portal Agency
Hawaii
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Hawaii SARA Portal Agency
Idaho
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Idaho SARA Portal Agency
Illinois
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Illinois SARA Portal Agency
Indiana
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Indiana SARA Portal Agency
Iowa
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Iowa SARA Portal Agency
Kansas
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Kansas SARA Portal Agency
Kentucky
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Kentucky SARA Portal Agency
Louisiana
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Louisiana SARA Portal Agency
Maine
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Maine SARA Portal Agency
Maryland
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Maryland SARA Portal Agency
Massachusetts
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Massachusetts SARA Portal Agency
Michigan
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Michigan SARA Portal Agency
Minnesota
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Minnesota SARA Portal Agency
Mississippi
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Mississippi SARA Portal Agency
Missouri
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Missouri SARA Portal Agency
Montana
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Montana SARA Portal Agency
Nebraska
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Nebraska SARA Portal Agency
Nevada
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Nevada SARA Portal Agency
New Hampshire
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – New Hampshire SARA Portal Agency
New Jersey
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – New Jersey SARA Portal Agency
New Mexico
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – New Mexico SARA Portal Agency
New York
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – New York SARA Portal Agency
North Carolina
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – North Carolina SARA Portal Agency
North Dakota
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – North Dakota SARA Portal Agency
Ohio
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Ohio SARA Portal Agency
Oklahoma
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Oklahoma SARA Portal Agency
Oregon
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Oregon SARA Portal Agency
Pennsylvania
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Puerto Rico
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Puerto Rico SARA Portal Agency
Rhode Island
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Rhode Island SARA Portal Agency
South Carolina
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – South Carolina SARA Portal Agency
South Dakota
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – South Dakota SARA Portal Agency
Tennessee
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Tennessee SARA Portal Agency
Texas
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Texas SARA Portal Agency
Utah
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Utah SARA Portal Agency
Vermont
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Vermont SARA Portal Agency
Virginia
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Virginia SARA Portal Agency
Washington
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Washington SARA Portal Agency
West Virginia
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – West Virginia SARA Portal Agency
Wisconsin
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Wisconsin SARA Portal Agency
Wyoming
Student Complaint Information
Student Complaints – Pennsylvania SARA Portal Agency
Student Complaints – Wyoming SARA Portal Agency
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at www.benefits.va.gov/gibill.