Contacts & Help

World Campus Winter Holiday Hours

Please note that Penn State World Campus offices will be closed during the winter holidays and break between the fall and spring semesters.

All Penn State World Campus offices will close at 5:00 p.m. (ET) on Monday, December 23, 2024, and will reopen at 8:00 a.m. (ET) on Thursday, January 2, 2025.

You will not be able to leave voice messages for staff while our offices are closed, and staff will not be responding to emails.

Staff will begin to respond to email inquiries and will be available via telephone when our offices reopen on January 2. We will address all inquiries in the order they have been received, and ask for your understanding as we work to respond to all students who have contacted us.

Penn State World Campus

U.S. Toll Free: 800-252-3592
Local/International: 814-865-5403
Fax: 814-865-3290
[email protected]

The Pennsylvania State University
128 Outreach Innovation Building
100 Innovation Blvd.
University Park, PA 16803

Please let us know if you have any website feedback.

Penn State World Campus Leadership

Dr. Renata S. Engel, Vice Provost for Online Education
Dr. Karen I. Pollack, Associate Vice Provost for Online Education
Dr. Clayton Steen, Executive Director of Enrollment Management Services

Contact our leadership.

Undergraduate Academic Advising

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-3283
Academic Advising contact form

Admissions

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-5386
[email protected]

Bursar Office

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-8300
Fax: 814-863-1385
[email protected]

Career Counseling

Monday: 8:00 a.m.–5:00 p.m.
Tuesday: 8:00 a.m.–5:30 p.m.
Wednesday: 8:00 a.m.–7:00 p.m.
Thursday: 8:00 a.m.–5:30 p.m.
Friday: 8:00 a.m.–7:00 p.m.
Saturday–Sunday: Closed
[email protected]

Financial Aid

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-867-4244
Fax: 814-863-2633
[email protected]

Military Educational Benefits Office

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-6638
Fax: 814-863-1385
[email protected]

Registrar Office

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-5256
[email protected]

Technical Support

Open 24 hours, 7 days a week
Phone: 814-865-0047
[email protected]

World Campus Central

Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-865-1146
[email protected]

If you are unsure which office can best assist you with your request, please contact World Campus Central.

In compliance with federal Department of Education regulations, this page lists your options for filing a grievance.